Data Protection & Privacy
This Privacy Policy explains what personal data bdb9 collects, why we collect it, how we use and protect it, and the rights you hold as a player based in Bangladesh. We are committed to handling your information with care, transparency, and full respect for your privacy.
All data transmitted between your device and the bdb9 platform is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
bdb9 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Your information is used solely to operate your account and improve your experience on the platform.
You have the right to access, correct, export, restrict, or erase the personal data bdb9 holds about you. Requests are handled within a maximum of 30 days with no administrative fee charged to the player.
Personal data is stored on access-controlled servers with layered security protocols. Only authorised bdb9 personnel with a legitimate operational need may access personal account data, and all such access is logged.
bdb9 uses cookies to maintain your session, remember preferences, and analyse aggregate platform usage. We do not use invasive behavioural advertising cookies. Full details of our cookie categories are set out in the Cookies section of this policy.
bdb9 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes. Account data is not kept indefinitely after account closure.
bdb9 ("we", "us", "our") operates an international online casino and sports betting platform accessible at bdb9.org, primarily serving players based in Bangladesh. In the course of providing our services — which include cricket betting, live casino games, slots, and cashier functionality — we necessarily collect and process certain personal data about the individuals who register and use our platform.
This Privacy Policy describes the categories of personal data we collect, the purposes for which that data is processed, the legal grounds on which processing is based, the circumstances in which data may be shared with third parties, the period for which data is retained, and the rights available to you as a data subject.
We treat the privacy of our players as a fundamental obligation, not a compliance formality. Our data practices are designed to be proportionate — we collect only what we genuinely need, we retain it only for as long as we have a clear reason to, and we apply robust security measures to protect it throughout its lifecycle on our systems.
This policy should be read alongside our Terms & Conditions and our Responsible Gaming page, both of which contain additional information relevant to your relationship with bdb9.
bdb9 collects personal data through several channels: directly from you when you register or interact with the platform, automatically when you use the platform, and from third-party payment processors when you make deposits or withdrawals. The specific categories of data we collect are described below.
| Source | Data Received | Purpose |
|---|---|---|
| Payment processors (bKash, Nagad, Rocket, Upay) | Transaction reference numbers, payment status, partial account identifiers | Deposit/withdrawal verification and reconciliation |
| Identity verification providers | Document authentication result, date of birth confirmation | Age verification and KYC compliance |
| Fraud prevention services | Risk scores, device fingerprint flags, known fraudulent account indicators | Anti-fraud and platform integrity |
| Game studio providers | Game session IDs, game outcomes, RTP logs | Game fairness auditing and dispute resolution |
bdb9 processes personal data on one or more of the following legal grounds, depending on the nature and purpose of the processing activity:
bdb9 uses the personal data it collects for the following specific purposes:
Your identity, contact, and credential data are used to create and maintain your registered bdb9 account, authenticate you at login, process password reset requests, and communicate with you about your account status, security alerts, and changes to our platform or policies.
Your financial data and transaction history are used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay; to reconcile account balances; to investigate and resolve payment disputes; and to comply with financial record-keeping requirements.
bdb9 is required to verify that all players are at least 18 years of age before allowing real-money play. Your identity documents and date of birth are processed for this purpose, as well as for ongoing KYC compliance at the point of withdrawal.
Device data, IP addresses, usage patterns, and transaction histories are analysed to detect and prevent fraudulent activity, collusion, match fixing, money laundering, and the operation of multiple accounts in violation of our Terms & Conditions. This processing is essential to protecting the integrity of the platform and the interests of legitimate players.
Your account usage data — including session duration, deposit frequency, loss patterns, and responsible gaming elections — is used to monitor for indicators of problem gambling behaviour, to enforce the limits and restrictions you have set, and to identify players who may benefit from proactive outreach from our responsible gaming team.
Aggregated and anonymised usage data is used to analyse how players interact with the bdb9 platform, identify areas for improvement, test new features, and optimise the performance of our website and mobile experience. This analytics processing does not identify or single out individual players.
Where you have provided consent, your contact details and preference data are used to send you promotional offers, bonus notifications, news about upcoming cricket matches or tournament events, and information about new games or features on bdb9. You may opt out at any time through your account settings.
bdb9 uses cookies — small text files stored on your device by your browser — and similar tracking technologies to deliver a functional, personalised, and secure platform experience. The following categories of cookies are used on bdb9.org:
| Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your authentication state, apply security tokens, and enable core platform functionality. | No — essential for the platform to function |
| Functional | Remember your display preferences, language settings, and responsible gaming notification choices between sessions. | Yes — disabling may affect your experience |
| Analytical | Collect aggregate, anonymised data about how pages are used, which features are most popular, and where users encounter errors. | Yes — opt out via account settings |
| Anti-Fraud | Assign a session fingerprint to detect suspicious activity, bot traffic, and credential stuffing attacks in real time. | No — required for platform security |
bdb9 does not use third-party behavioural advertising cookies or cross-site tracking technologies. We do not share cookie data with advertising networks or data brokers.
You can manage cookie preferences in your browser settings at any time. Deleting or disabling strictly necessary cookies will log you out of your bdb9 account and may prevent access to core features until the cookies are re-established at your next login.
bdb9 does not sell, rent, or trade your personal data to unaffiliated third parties. We share personal data only in the following limited and controlled circumstances:
bdb9 engages carefully selected third-party service providers who process personal data on our behalf, under contractual instructions that prohibit them from using the data for their own purposes. These providers include payment processors (bKash, Nagad, Rocket, Upay), identity verification services, cloud infrastructure providers, customer support software vendors, and fraud prevention platforms.
When you play a game supplied by a third-party studio (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi), your game session data — including stake amounts and game outcomes — is shared with that studio for the purposes of game operation, dispute resolution, and RTP auditing. Game studios do not receive your name, contact details, or payment information.
bdb9 may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory direction. We will, where permitted, notify affected players of such disclosures.
In the event of a merger, acquisition, or sale of all or substantially all of bdb9's assets, personal data held by bdb9 may be transferred to the acquiring entity. Players will be notified of any such transfer and of any resulting change to this Privacy Policy before the transfer takes effect.
bdb9 retains personal data for only as long as is necessary to fulfil the specific purpose for which it was collected, or to comply with applicable legal and regulatory obligations. The principal retention periods applied by bdb9 are summarised in the table below.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account identity and contact data | Duration of account plus 5 years after closure | AML and KYC record-keeping obligations |
| Transaction and financial records | 7 years from the date of the transaction | Financial record-keeping and audit requirements |
| Betting and game history | 5 years from the date of the wager | Dispute resolution and regulatory compliance |
| Identity verification documents | 5 years after account closure | KYC compliance and fraud prevention |
| Support communications | 3 years from the date of the communication | Dispute resolution and quality assurance |
| Marketing preference records | Until consent is withdrawn, plus 1 year | Evidence of consent for compliance purposes |
| Analytical and usage data (anonymised) | Up to 24 months on a rolling basis | Platform improvement and trend analysis |
Once a retention period expires and no other legal basis for continued storage exists, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures. Anonymised data, from which no individual can be identified or re-identified, may be retained beyond these periods for statistical and research purposes.
bdb9 applies a layered approach to data security, combining technical controls, organisational measures, and staff training to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:
Despite these measures, no online platform can guarantee absolute security against all conceivable threats. You play an important role in keeping your own account secure by using a strong, unique password, not sharing your credentials with anyone, and logging out of your account when using a shared or public device.
As a bdb9 player, you hold the following rights in respect of the personal data we hold about you. To exercise any of these rights, contact our data team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days and will not charge any administrative fee for handling your request.
Request a copy of all personal data bdb9 holds about you, along with information about how it is used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data held on your account. Minor corrections can often be made directly in your account settings.
Request deletion of your personal data where it is no longer needed for the purpose for which it was collected, subject to any overriding legal retention obligations.
Request that bdb9 limits its processing of your data in certain circumstances, such as while the accuracy of data is contested or while an objection is under review.
Request a copy of the personal data you have provided to bdb9 in a structured, commonly used, machine-readable format so that you can transfer it to another service.
Object to bdb9's processing of your personal data where that processing is based on our legitimate interests, including objecting to direct marketing at any time.
bdb9 applies mandatory age verification at the point of registration and reserves the right to request documentary proof of age at any time during the account lifecycle. If bdb9 discovers that personal data has been collected from a person under 18 — whether through a false declaration of age, a fraudulent identity document, or any other means — the following steps will be taken immediately:
We encourage parents and guardians in Bangladesh to make use of available parental control tools and to speak openly with their children about the risks of online gambling. If you believe a person under 18 has accessed bdb9, please contact us immediately at [email protected].
bdb9 reserves the right to update this Privacy Policy at any time. Changes may be made to reflect updates in our data processing practices, changes in applicable law or regulation, the introduction of new features or services, or feedback from our players and legal advisors.
When a material change is made to this Privacy Policy, bdb9 will update the "Last reviewed" date at the top of this page and, where the change materially affects your rights or the way your data is processed, we will provide additional notification via email to your registered address before the change takes effect.
Your continued use of the bdb9 platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. We recommend reviewing this page periodically to remain informed of how bdb9 handles your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about the way bdb9 handles your personal data, please contact our data team using the details below. All privacy-related enquiries are treated with strict confidentiality.
If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter through the appropriate channels available to you under the laws of your jurisdiction. bdb9 takes all privacy complaints seriously and is committed to resolving them fairly and promptly.
For broader account-related enquiries not related to privacy, please visit our FAQ page or contact our general support team at the same email address.
Now that you understand how bdb9 safeguards your data, explore the full platform — from live cricket betting to 500+ slots — with confidence.
18+ only. Please gamble responsibly. Full terms apply.